Shipping

Shipping :

Art by Runa Mae ships world wide.

Orders can be made through contacting Runa Mae by email or phone number. Write which artwork you are interested in and I will come back to you.

If you are currently questioning the status of your order please note that you will receive an email notifying you when your items have shipped out along with a tracking number

If you need to change the shipping address, please inform us within 24 hours of making your purchase to ensure we can redirect your shipment. Once your order has left our studio, address modifications are not possible. To request an address change, please promptly reach out to us through our contact page.

It's important to note that Runa Mae cannot be held responsible for undelivered packages resulting from incorrect shipping addresses provided by customers. We kindly request that you provide complete and accurate mailing addresses when completing an order.

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Our delivery time Guidelines
Our main goal is to send your product within 2-5 days after the agreement is made. Delivery outside the Netherlands may take up to 1-3 weeks. Deliveries outside the EU are shipped on a DDU (Delivery Duty Unpaid) basis meaning that VAT, taxes, duties or other surcharges involved in imports to your specific country may apply. Please consult your country’s customs or other proper authorities for such information.

Under no circumstances will we label shipments as “gifts” or downgrade the value on the items.